Brookland Motor Co

Dishonest. Dangerous. Unprofessional. And from my experience, they seem unqualified. The lack of integrity and accountability was shocking. Twice they have allowed me to drive a car away that wasn't safe. 1st time earlier in the year, something on my brakes. Did them too tight. I called them and they deflected. Some bs excuse. A few days later I'm driving my car on the motorway with my children and it started shuddering. Breakdown people said my tyre could've exploded. Gave them benefit of the doubt. Took car in for diagnosis last week, some issues not sure what but car was still driving. Picked it up, they said it could be a couple of things, at no point did they mention car had gone into 'limp mode'. I barely made it 200 yards, car was crawling so took it straight back to them. They immediately started lying and denying. After they'd had my car all day and obviously done checks they suddenly started saying they hadn't touched it all. The owners wife Claire had been telling people she'd had a stroke a few days before, she started accusing me of 'trying it on' she then went in back room and another male staff came out and said to me 'she's had another stroke because of you'.... LOL. How manipulative. I almost believed him until I heard her talking in the back room. The theatrics and manipulation they did just to avoid accountability is unbelievable. After about an hour of arguing the owner Paul said my car was in limp mode. Had they been upfront and honest I could've gone straight home from school in a taxi. Instead we wasted an hour and half arguing because they refused to acknowledge a problem. Then a further half an hour stood in the rain with my kids waiting for a taxi. 2 of the male employees attempted to open my car when my children were sat alone inside while I was in the office. Threatening and dangerous behaviour. Save your time, money and energy. Go somewhere else.

Realised late last night my MOT would lapse the next day. Turned up without a booking Friday morning. MOT’d without any drama and collected at 1500hrs Friday afternoon. Many thanks for sorting me out ….Recommend ….👍🇬🇧 …

Best Garage and Mot in South Yorkshire by far. Excellent service very knowledgeable staff, Family run with a Lady on the reception to sort everything. They even offered to give me a lift somewhere whilst my car was fixed. Repairs to Van's cars and motorbikes. Fantastic very very reasonable prices and very Honest . FANTASTIC.

Totally incompetent. Lack of communication between themselves leading to long waits. Hold no responsibility for their shoddy workmanship. Totally unprofessional. First and last time I’ll use them.

Booked in for an MOT at this garage. When I arrived the gates were locked and no one even showed up. I waited nearly 40 minutes after my appointment and still had no one show up. Total waste of time and consequently I’ll be using a different garage in the future.